Online Food Safety Training

Food safety training is a vital requirement of any food business. The Australian Food Safety Code – Standard 3.2.2 requires food businesses to ensure that people that handle food and supervise those who handle food, have the skills and knowledge in food safety and hygiene for the work they do.

We’ve partnered with Registered Training Organisation National Food Institute (RTO #3821) to deliver nationally recognised, cost effective, food safety courses tailored to industry needs. Well-trained staff help maintain compliance, reduce the risk of foodborne illness, and improve overall business reputation. Train online, anytime, with easy-to-follow, practical courses which are all road tested by our experienced auditors and trainers.

Appropriate skills and knowledge empower staff to provide a high level of food safety assurance protecting consumers and your brand.

Simply pay online, register, successfully complete the course, pass the assessment, and where required undertake and pass workplace tasks and receive a statement of attainment. It is that simple.

Our food safety training courses are designed to meet the specific needs of different industries, ensuring you receive relevant, practical training. No more wasting time on content that doesn’t apply to your role—learn what matters most to your job and business. Start immediately or take your time—courses can be completed in just a few hours, but you’ll have up to 12 months to finish at your own pace. Access your training anytime and pick up right where you left off.

New courses are being added to meet industry demand, so check back to see what’s new !

The Benefits of Online Training

Staff

Online or blended Food safety training courses are the quickest, easiest, most convenient and cost effective way for staff to achieve training requirements.;

  • Travelling to a venue to do a training course takes extra time and costs.
  • Taking time off work to do a FOOD SAFETY COURSE for FOOD HANDLERS OR FOOD SAFETY SUPERVISORS may affect your ability to earn money. Online training allows students to complete the course when they want – at work or in their spare time.
  • Sitting in a room with others means that you have to learn at their pace. Online Training allows you to complete the course theory at your pace

Ensuring staff are qualified means that you can mitigate most of these disadvantages.

Consider these benefits of Online Food Safety Training;

  • No waiting or delays
  • No travel
  • No time off work
  • No sitting in class
  • Self paced
  • Come and go bookmarking
  • Download a PDF statement of attainment
  • Online training support
  • After enrolment start training in under 3 minutes

Employers

Making sure that your staff are trained and comply with state based legislation will ensure that your business will continue to prosper and avoid costly non-conformance processes from the regulators and auditors. If you would like to offer these courses to your staff as an employer, you can purchase and set up as many accounts as you need and you can simply allocate user names as required and invite them to the training.

  • Talk to us about setting up special secure gates for your business to online training for multiple users.
  • We can also develop business specific courses for you that your staff can access as required.

Frequently Asked Questions – HACCP Australia Online Training

Getting Started

Right away! As soon as your payment is processed, you’ll be taken directly to your course introduction page. No need to wait for an email—although we recommend checking your inbox (and spam folder) for your welcome email, as it includes useful course info.

Visit our courses to view all available courses, including duration, skill level, assessments, and accreditation details.

Each course includes an estimated duration on its information page—some are quick refreshers, others a bit more in-depth.

Your enrolment period varies depending on the course. You’ll find specific timeframes on each course’s information page. Once your enrolment expires, access is no longer available and refunds won’t be issued for incomplete courses.

We get that life happens. If you have extenuating circumstances, contact our support team and we’ll help you through the process—no extra cost for genuine needs.

Only during your enrolment period. Once your access expires, you won’t be able to log in—so download anything important before then.

Learning & Assessment

No! You can log in and out as often as you like. The system remembers where you’re up to. Just make sure to complete everything before your enrolment expires.

Every course includes online assessments, mainly multiple-choice questions. Accredited courses may have additional assessment types. Be sure to check the assessment section of the course page—refunds are not provided if you overlook this information.

You’ll get a summary after each assessment attempt. If any answers are incorrect, you’ll need to redo the assessment.

You’ll need to reattempt the entire assessment. You can have multiple tries, but we recommend reviewing the content before trying again.

Trainer contact details will be provided once you’re enrolled in an accredited course. For support with non-accredited courses, please contact our support team.

Courses are marked as Easy, Intermediate, or Advanced. You’ll find this in the course overview to help you choose the best fit.

Not necessarily—check the skill level listed in the course overview. Many courses are beginner-friendly.

Not yet—currently, all courses are in English. However, we’re working toward providing multi-language options in the future. Stay tuned!

  • Non-accredited courses: No USI required.
  • Accredited courses: Yes, you’ll be asked to provide your USI during enrolment.

Access & Technical Questions

Absolutely! Non-accredited courses can be completed from anywhere in the world.

For accredited courses, we can’t issue an AQF Certificate (a recognised qualification) unless you have an Australian USI (Unique Student Identifier), which can only be obtained once you’re in Australia.

Not all of them.

Nationally accredited courses include:

  • SITSS00069 Food Safety Supervision Skill Set
  • SITSS00068 Food Handling Skill Set

These are delivered in partnership with National Food Institute (RTO 3821).

Other courses are tailored to industry needs and ideal for businesses not bound by Standard 3.2.2A or seeking HACCP certification.

Any device with internet access works! Our platform runs best on Google Chrome.

You can use a phone, but we recommend a computer, laptop, or tablet for the best experience.

Yes, but the experience can be fiddly. A laptop or tablet is best.

Click “Lost Your Password?” on the login page. Enter your email or username and check your inbox (or spam folder) for the reset email.

Are your courses available in-person?

Our courses are only offered online.

Our courses are only offered online.

Certificates & Additional Support

Yes! Once completed, download your certificate as a PDF and print it whenever you need.

We offer tailored solutions based on your business needs:

  • CCP Food Safety Monitoring Systems (HACCP Lite) – A low-cost, template-based system designed for restaurants and small caterers. It meets the food authority requirements for food safety programs and is simple to implement and maintain.
  • Full HACCP Food Safety Management Programs – Comprehensive HACCP programs developed to meet Codex Alimentarius standards and other local and international food safety requirements. Ideal for businesses seeking full HACCP certification or dealing with complex food safety risks.

Get in touch to learn more or request a program suited to your industry.

Payments & Refunds

Payment is processed securely through Stripe, which accepts most major credit cards. Full payment is required when you enrol.

Absolutely! Please contact our support team for more information.

Yes! Payments are processed securely through Stripe, a highly trusted platform used by businesses worldwide. Stripe is PCI DSS Level 1 compliant and uses state-of-the-art encryption and tokenization to protect your personal and financial information. Your data is safe with us.

Refunds are generally not available once a course has been accessed or started. However, if you believe you have a valid reason (such as duplicate payment or accidental enrolment), please contact our support team. We’ll review your request on a case-by-case basis in line with our refund policy.